Changes reserved. Autographs, selfies, meet & greets, and photos with the stars must be purchased. For all guests, signed photos are available on-site for a reasonable fee. Price adjustments reserved.
All tickets are explicitly non-refundable once the event takes place. Visitors are expressly informed that there is no statutory right of withdrawal for any tickets in accordance with § 312 g Abs. 2 Nr. 9 BGB.
All guests reserve the right to cancel their appearance at any time due to film/job commitments, illness, low ticket sales, or personal reasons. Should a guest cancel, Autograph / Photo Shoot / Meet & Greet / Diamond Pass tickets will of course be automatically refunded to the account used for purchase. There is no entitlement to a refund for entrance tickets, including VIP or Upgrade tickets.